DETROIT, USA // Teresa is a seasoned strategic leader and Head of Strategy at MRM Detroit, specializing in Customer Experience (CX), CRM, and Commerce. A champion for the customer, Teresa ensures brands build meaningful, lasting relationships with their customers.

Under her leadership, MRM Detroit had a standout 2024 award season, earning a Cannes Bronze Lion, a D&AD Wood Pencil, Silver at New York Festivals, and multiple Effies. She has worked with global brands such as McDonald’s, Chevrolet, Abbott Labs, US Bank, and General Mills—creating effective, award-winning, relationship building experiences.

Passionate about innovation and creativity,Teresa brings a strategic lens to every conversation, ensuring the customer’s voice remains at the heart of impactful creative work.