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Silver Award
NON DISCLOSURE AUSTRIA
Austria Tourism
Austria
2026
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Entrant Company
SERVICEPLAN AUSTRIA
Entry Type
Product/Service
Program
Clio Awards 2026
Medium Type
Professional
Medium
Creative Disruption
Category
Digital/Mobile
Situation Overtourism is a growing issue worldwide, with 2025 marking a record-breaking year. In hotspots like Barcelona, Paris, and Venice, locals protested against the cultural and environmental effects. The problem is not too many tourists overall, but their concentration in certain places. Concentrated tourist masses are not only challenging for locals, but also destroy the experience for the tourists themselves. Insight Social media is one of overtourism’s biggest drivers: when too many people post about a special place, it goes viral and turns into a hotspot. Austria is especially affected, having been named the world’s most overtouristed country per capita. With Austrians loving to share their favorite tips with their guests, how can we help them share their hidden gems and protect them at the same time? Idea Making Austria the first country to make tourists sign an NDA. In Austria’s busiest season – winter – Austria Tourism did what you are not supposed to do in tourism ads: we blurred and beeped everything that makes this country so special. The campaign was launched with a long-format social clip that told the story of the deep love Austrians feel for their country and why the NDA was the best way to make tourists care as much for their hidden gems as they do. On social media, we teased real insider tips from Austrians that had never shown up on any feed before. The only way to experience these – and over 100 other tips from lesser-known regions – was to sign an NDA on non-disclosure-austria.at, prohibiting tourists from sharing what they had seen on the site and during their future travels to Austria. Thus, we sparked a global conversation, invited those who signed into an exclusive club of people in the know, and actively dispersed tourist concentrations by recommending lesser-traveled places.
Credits
Advertising Agency
SERVICEPLAN AUSTRIA
Vienna
Brand
Austria Tourism
Vienna
Advertising Agency
SERVICEPLAN AUSTRIA
Vienna
Advertising Agency
SERVICEPLAN GROUP
Munich
Production Company
Kaiserschnitt Film
Vienna
Creative Agency
Wien Nord Serviceplan
Vienna
Social Agency
TACSY BY SERVICEPLAN
Cologne
Music/Sound Company
Innenhof Studios
Vienna
Media Agency
Dentsu
Vienna
Global Chief Creative Officer
Alex Schill
SERVICEPLAN GROUP
Chief Creative Officer
Matthias Piskernik
SERVICEPLAN AUSTRIA
Creative Director
Axel Spendlingwimmer
SERVICEPLAN AUSTRIA
Creative Director
Michael Maier
SERVICEPLAN AUSTRIA
Art Director
Marina Mrvka
SERVICEPLAN AUSTRIA
Graphic Designer
Marie-Gracielle Oniemba
SERVICEPLAN AUSTRIA
Copywriter
Anna Sramek
SERVICEPLAN AUSTRIA
Copywriter
Jakob Paulnsteiner
SERVICEPLAN AUSTRIA
DTP & Final Art
Stefan Löffler
SERVICEPLAN AUSTRIA
Account Director
Christoph Oberlechner
SERVICEPLAN AUSTRIA
Account Director
Raphaela Frauscher
SERVICEPLAN AUSTRIA
Account Manager
Barbara Farkas
SERVICEPLAN AUSTRIA
Account Manager
Madlen Berger
SERVICEPLAN AUSTRIA
Managing Partner
Christian Hellinger
SERVICEPLAN AUSTRIA
Director
Thomas Cervenca
Kaiserschnitt Film
DOP
Jens Wirtzfeld
Kaiserschnitt Film
Camera
Valentin Lilgenau
Kaiserschnitt Film
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