Lightbox
Shortlist Award
PAY IT FORWARD
HEINEKEN
Mexico
2026
Share:
Facebook Linkedin X WhatsApp

Case Board
Case Study Video
Execution Image

To see entry media, create an account or log in.
Logging in grants access to Advanced Search
and more Entry Details.

Entrant Company
Ogilvy
Entry Type
Product/Service
Launch Country
Mexico
Program
Clio Awards 2026
Medium Type
Professional
Medium
Creative Commerce
Category
Inclusive Commerce
"Pay It Forward" campaign was designed to address the financial instability faced by Mexico’s 1.1 million "tiendas de barrio," which account for half of Indio’s sales but face a 32% closure rate within their first year. These vital community hubs lacked access to formal financial services, relying instead on "tandas," informal savings groups that are often unreliable and difficult to maintain. The campaign transformed Heishop, Indio’s ordering platform, into a modernized, data-driven version of "tandas." Using transactional data, shopkeepers were grouped based on purchasing habits and payment reliability, ensuring trust and compatibility. Contributions were seamlessly integrated into the ordering process, with Indio providing additional support to cover missed payments. Hyper-localized ads featuring shopkeepers amplified engagement and loyalty within their communities. The campaign successfully saved 15% of stores from closure, increased Indio Beer sales by 69.9%, and achieved a 91% participation rate among shopkeepers, empowering communities and strengthening Indio’s market leadership.
Credits

To see entry credits, create an account or log in.
Logging in grants access to Advanced Search and more Entry Details.

Duplicate statues available now
Buy a Statue in Creative Commerce to Celebrate Your Team

No ads found or there was an error fetching the data.

Ads of the World

No ads of the world found.